SAP CRM

SAP CRM is the Market Leader in Customer Relationship Management Software. This course is designed to assist you in achieving SAP CRM knowledge so that you may build a career as SAP end user or consultant. Students will earn how to optimize key SAP CRM processes, efficiently utilize reporting and analytic tools, and access performance metrics across all of your customer data.

SAP CRM is a part of SAP business suite. It can implement customized business processes, integrate to other SAP and non-SAP systems, help achieve CRM strategies.  SAP CRM can help an organization to stay connected to customers. This way organization can achieve customer expectations with the types of services and products that he or she actually needs. SAP CRM also helps to achieve 'Single face to customer', which means the customer get regular & actual information independent of channel through which the he or she is contacting your company.

 

Classroom training based on practical application of software on assignments/project after every session.

  

End-User and Implementation as a package covers everything from application.

This is essential training for any Sales, Marketing or Service Professionals.

Weekend/Weekdays

Days

On Demand

Frequency

24 Hrs. End User 

40 Hrs. Implementation

Duration

Course Details

Executive Coaching Available

Why CyberModo?

 

  • One-to-One or maximum of two students in a batch

 

  • Training on Latest Devices

  • Unlimited Practice Hours

  • 100% Satisfaction Guarantee

 

  • Certified & Experienced Trainers 

  • KHDA Approved Certifications

Course Contents

  1. Introduction to:

    1. Fundamentals and architecture of SAP CRM

    2. SAP CRM Marketing

    3. SAP CRM Sales

    4. SAP CRM Service

    5. Implementation & operation of SAP CRM

 

2)CRM Base Customization

  1. CRM basic data:

    1. Account Management

    2. Organizational model

    3. Product master

    4. Customizing settings for each object

    5. CRM business transactions

      1. Overview of generic functions in business transactions

      2. Activity management

      3. Customizing for these objects

    6. Process control and determination

      1. Partner determination

      2. Actions

      3. Overview of pricing in CRM

    7. CRM billing

      1. Basics concepts of CRM middleware

      2. Introduction to the CRM WebClient User Interface 

 

4)CRM Marketing

 

  1. Overview of marketing management in SAP CRM

    1. Marketing Plans and campaign management

      1. Working with marketing projects

      2. Preparation and Execution of campaigns

    2. Segmenting business partners

      1. Marketing attributes

      2. Graphical Modeler

      3. Creating profiles and target groups

    3. Personalized mail forms

      1. Creating personalized e-mails

    4. Marketing Product Proposals

    5. Lead Management and Surveys

    6. Campaign automation

    7. External List Management

    8. Special Functions and Features in campaign management

    9. Couponing

 

6)CRM Sales

  1. Opportunity management and Pipeline Performance Management

  2. Copying control

  3. Quotation management

  4. Order management

  5. Special functions in quotation and order management

  6. Pricing in SAP CRM Sales

  7. Contract management

  8. Rebate processing

  9. Activity management in SAP CRM Sales

  10. Visit planning Territory management

 

7·CRM Service

  • Maintenance of technical objects

    • Installed base management

    • Individual objects

  • Service contract processing

    • Service agreements

    • Service contracts

    • Service plans

  • Service order processing

    • Resource planning

    • Service confirmation

    • Service billing

    • ERP Integration

  • Complaints and returns processing

    • Complaints and returns

    • In-house repair processing

  • IT Service Management

 

 

Above is our standard course outline, please suggest if you would like to include also few topics during the training to make sure it covers all your requirements and make this course a customized course.

In-house Training

leadership training dubai

it basics course

computer trainings

basic computer lessons

where to take computer classes

sap training courses fees

computer classes in dubai

computer training for seniors

computer courses dubai

a computer training

hands on computer training

new computer courses

learning the computer

course of computer

apple computer courses

computer coding courses

computing classes

basic of computer

list of institutes in dubai

computer training institutes

computer courses in dubai

computer programmer courses

computer hardware course fees

computer learning courses

microsoft course

computers learning

how to learn computers

apple training centers

computer technician courses

computers classes

training institutes in dubai

sap hr training

programming courses

basic computer education

business management courses in dubai

computer literacy basics

sap training courses

basic computer courses list

computer skills course

apple mac training courses

apple computer training

computer short courses

computer related courses

learn computer programming

computer education

training centres in dubai

apple training center

computer skills training program

courses in computer programming

computer training at home

basics of computer

computer programing courses

computers class

computer classes for beginners

institute in dubai list

computer learning centers

computer and learning

it courses in dubai

computer for learning

learn computing

mac certification training

computers for beginners

computer it training

learn the computer

computer programming basics

basic computer lessons for beginners

computer training class

sap project management training

basic computer skills

beginners computer course

computer based learning

basic information of computer

how to learn basic computer

sap training institutes

computer institutes in dubai

mac training

microsoft training courses

basic computer learning

sap erp training

courses in computer

sap finance training

computer lessons for kids

basic computer programming course

all computer courses list

microsoft excel classes

microsoft office course

apple training centre

learning computer skills

it computer course

institute of management dubai

computer hardware course

excel computer training

it computer training

computers courses

computer training centers

learn computer basics

learn to computer program

it institutes in dubai

computer fundamentals

beginner computer programming

training companies in dubai

erp sap training

sap basis training

computers training

learn computer programing

computer short courses list

learning basic computer

microsoft certification courses

basic computer skills training

computer training websites

accounting training in dubai

skills computer

computer basics for beginners

training computer

beginners computer courses

apple ipad training

computer programmer training

training dubai

class computer

mac os x training

apple mac courses

quickbooks dubai

learning computer basics

beginner computer course

excel training course

computer learning center

apple it training

peachtree dubai

basics computer

hr sap training

microsoft computer classes

computer training centres

learning about computers

learn how to use a computer

sap training institute

computer classes for kids

skills in computer

basic of computers

basic course in computer

basic computing course

sap course details

microsoft office training

sap training classes

corporate training dubai

it training course

mac training course

courses computer

computer training programs

computer training institutes in dubai

basic computer teaching

microsoft word courses

computer training company

learning computers

computer training center in dubai

learn basic computer programming

management institutes in dubai

learn microsoft office

learning the basics of computers

computer training program

computer programming training courses

apple courses

sap learning

learn to use computer

home computer courses

computer training facilities

sap pm training

training courses in dubai

computer learning center closed

basic computer knowledge

computer lessons for beginners learning computer basics

basic computer classes for adults

computer all course list

sap academy training

computer courses training

kids computer classes

computer it course

computer training institute

beginning computer classes

sap accounting course

computer programming for beginners

courses for computer

computer based training development

computer hardware course details

based computer training

computer training courses

basic in computer

computer training website

it hardware courses

computer skills training

apple training courses

microsoft courses

basic course of computer

advanced computer courses

training in dubai

computer lesson plans for kids

basic accounting dubai

microsoft class

basic computer training classes

sap crm training

best computer training

microsoft word training course

computer learning centre

computer programmer course

basic computer classes

computer classes near me

microsoft office classes

computer training facility

excel courses

different computer courses

sap mm training

classes for cs

learn computer

short computer courses

sap training

basic programming course

basic computer

computers basics

computer training courses for beginners

computer graphics course

computer courses

sap training courses for beginners

computer programmer classes

computer lessons for beginners

learning computer

computer courses for beginners

computer training centre

training courses dubai

computer skills

corporate training

computing course

apple course

computer training course

courses in sap

how to learn computer basics

sap courses fees

it computer courses

computer learning course

best computer courses

training apple

excel computer classes

computer programming classes

online pc learning

computer coding programs

computer course for beginners

training computer courses

computer learning for beginners

excel courses in dubai

microsoft training center

learn sap

advanced computer training

courses for microsoft office

computer basic training

basics of a computer

computer courses details

courses in computers

hardware course

how to use a computer for beginners

apple training

website training

training programs in dubai

computer skills courses

computer basic course

sap hr course

basic computers for beginners

computer programming course

institute dubai

training centre dubai

graphic designing in al barsha, dubai,

graphic designing classes, al barsha, mall of emirates

graphic designing training, al barsha, mall of emirates

graphic designing training institutes, dubai.

photoshop training in al barsha

web designing in al barsha, dubai,

web designing classes, al barsha, mall of emirates

web designing training, al barsha, mall of emirates

web designing training institutes, dubai.

html training in al barsha

html in al barsha, dubai,

html classes, al barsha, mall of emirates

html training, al barsha, mall of emirates

html training institutes, dubai.

html training in al barsha

css in al barsha, dubai,

css classes, al barsha, mall of emirates

css training, al barsha, mall of emirates

css training institutes, dubai.

css training in al barsha

dreamweaver in al barsha, dubai,

dreamweaver classes, al barsha, mall of emirates

dreamweaver training, al barsha, mall of emirates

dreamweaver training institutes, dubai.

dreamweaver training in al barsha

flash/animator in al barsha, dubai,

flash/animator classes, al barsha, mall of emirates

flash/animator training, al barsha, mall of emirates

flash/animator training institutes, dubai.

flash/animator training in al barsha

photoshop in al barsha, dubai,

photoshop classes, al barsha, mall of emirates

photoshop training, al barsha, mall of emirates

photoshop training institutes, dubai.

photoshop training in al barsha

illustrator in al barsha, dubai,

illustrator classes, al barsha, mall of emirates

illustrator training, al barsha, mall of emirates

illustrator training institutes, dubai.

illustrator training in al barsha

indesign in al barsha, dubai,

indesign classes, al barsha, mall of emirates

indesign training, al barsha, mall of emirates

indesign training institutes, dubai.

indesign training in al barsha

video editing in al barsha, dubai,

video editing classes, al barsha, mall of emirates

video editing training, al barsha, mall of emirates

video editing training institutes, dubai.

video editing training in al barsha

fcpx in al barsha, dubai,

fcpx classes, al barsha, mall of emirates

fcpx training, al barsha, mall of emirates

fcpx training institutes, dubai.

fcpx training in al barsha

premiere in al barsha, dubai,

premiere classes, al barsha, mall of emirates

premiere training, al barsha, mall of emirates

premiere training institutes, dubai.

premiere training in al barsha

aftereffects in al barsha, dubai,

aftereffects classes, al barsha, mall of emirates

aftereffects training, al barsha, mall of emirates

aftereffects training institutes, dubai.

aftereffects training in al barsha

autocad in al barsha, dubai,

autocad classes, al barsha, mall of emirates

autocad training, al barsha, mall of emirates

autocad training institutes, dubai.

autocad training in al barsha

3ds max in al barsha, dubai,

apple training center

computer skills training program

courses in computer programming

computer training at home

basics of computer

computer programing courses

computers class

computer classes for beginners

institute in dubai list

computer learning centers

computer and learning

it courses in dubai

computer for learning

learn computing

mac certification training

computers for beginners

computer it training

learn the computer

computer programming basics

basic computer lessons for beginners

computer training class

sap project management training

basic computer skills

beginners computer course

computer based learning

basic information of computer

how to learn basic computer

sap training institutes

computer institutes in dubai

mac training

microsoft training courses

basic computer learning

sap erp training

courses in computer

sap finance training

computer lessons for kids

basic computer programming course

all computer courses list

microsoft excel classes

microsoft office course

apple training centre

learning computer skills

it computer course

institute of management dubai

computer hardware course

excel computer training

it computer training

computers courses

computer training centers

learn computer basics

learn to computer program

it institutes in dubai

computer fundamentals

beginner computer programming

training companies in dubai

erp sap training

sap basis training

computers training

learn computer programing

computer short courses list

learning basic computer

microsoft certification courses

basic computer skills training

computer training websites

accounting training in dubai

skills computer

computer basics for beginners

training computer

beginners computer courses

apple ipad training

computer programmer training

training dubai

class computer

mac os x training

apple mac courses

quickbooks dubai

learning computer basics

beginner computer course

excel training course

computer learning center

apple it training

peachtree dubai

basics computer

hr sap training

microsoft computer classes

computer training centres

learning about computers

learn how to use a computer

sap training institute

computer classes for kids

skills in computer

basic of computers

basic course in computer

basic computing course

computer based training programs

computer training for beginners

sap training in dubai cost

computer science courses

sap courses

basic computer tutorial

microsoft word lessons

computer lesson

training sap

basics of computers

excel course

microsoft excel course

computer training in dubai

website training courses

sap training in dubai

sap training course

beginner computer lessons

best computer course

it training courses

learn computer skills

computer based training courses

sap accounting training

computer basic

apple mac training

computer training center

sap course

computer training videos

learn computers

basic computer training

mac training courses

computer hardware courses

hardware computer course

beginner computer classes

pmp training in dubai

mac os training

computer skills classes

it institute in dubai

microsoft training

computer based training

sap trainings

beginners computer classes

language institutes in dubai

list of computer courses

sap fi training

hardware courses

computer lesson for kids

tally dubai

computer programing for beginners

training and development dubai

computer class

computing courses

beginner computer courses

computer lessons

learning computer programming

computer related courses list

learn about computers

leadership training dubai

it basics course

computer trainings

basic computer lessons

where to take computer classes

sap training courses fees

computer classes in dubai

computer training for seniors

computer courses dubai

a computer training

hands on computer training

new computer courses

learning the computer

course of computer

apple computer courses

computer coding courses

computing classes

basic of computer

list of institutes in dubai

computer training institutes

computer courses in dubai

computer programmer courses

computer hardware course fees

computer learning courses

microsoft course

computers learning

how to learn computers

apple training centers

computer technician courses

computers classes

training institutes in dubai

sap hr training

programming courses

basic computer education

business management courses in dubai

computer literacy basics

sap training courses

basic computer courses list

computer skills course

apple mac training courses

apple computer training

computer short courses

computer related courses

learn computer programming

computer education

training centres in dubai

Our Training Partners
Logo_Oberthur_Techologies.svg
references-others-gulf-refining-company-n-v-jebel-ali-branch-dubai-01
Servcorp
saipem
moi_logo
mod
Mediclinic
gtv
gloria hotel
Dubai Holding
dewa
coega
aus-logo
Atlantis
astek
arabtec-logo
AmCham
Adgas11
Delta partners
Logo_Oberthur_Techologies.svg
references-others-gulf-refining-company-n-v-jebel-ali-branch-dubai-01
Servcorp
saipem
moi_logo
mod
Mediclinic
gtv
gloria hotel
Dubai Holding
dewa
coega
aus-logo
Atlantis
astek
arabtec-logo
AmCham
Adgas11
Delta partners
  • One on One Classroom and Online Training Available
  • One Month Free Assistance Upon Completion of Course to Assist with All Your Questions/Queries in Working Environment